Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM,, Sugar CRM, Tigerpaw CRM, vCard / LDAP.Supported online telephone books: (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), (USA).
Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. This information is directly taken from your CRM system, from your address book, or from public telephone directories. And it works in home offices, too!A popup window displays information like caller name, company, location, and phone number for inbound calls. Ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. Take efficient collaboration to a new level with comteloGROUPS!Short summary of the most important features:Display waiting queues and their membersDisplay waiting queue statusDisplay user status of membersDisplay call forwardingChange your own waiting queue statusCall and chat with members The practicality of the app is supplemented with additional functions, such as a call directly from the app or the chat button for short messages in between. Which participants can currently be reached in my group? Who is available or has an appointment right now? Are there static participants in my group who are permanently assigned to it and therefore always accept calls? These are just a few examples that the comteloGROUPS app makes visible. Thanks to the user-friendly interface, waiting ques are clearly summarized and provide information on the status of the groups and their participants. If you want to work together efficiently, this app has many advantages. For licensing and test licensing please contact can find out the current price at comteloGROUPS brings structure to your call groups.
#Contacts journal crm ips license
No floating licensing, only the users who got a configured license have access. Licensing: One license per user with any number of devices. If you want, you could use the app to do some call notice instead of callbacks.Callback2 is the successor of the Callback App, with Team functionality. All data changes of a callback are saved and can be seen by the users related to this. Callbacks can be passed to other users or when finished moved into a history. These attributes can be changed by the sender or creator. Every callback has a priority level, a status and an optional notice. In the Interface you can manage your own callbacks and have the possibility to create callbacks for other users. Instead using email, paper, you got a modern interface for myApps that is compatible with your smartphone. Callback2 is an app, which manages the callbacks of your company.
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